Industries > Hotel and Hospitality IT Consulting

Hotel and Hospitality IT Consulting

Alphabyte is a hotel IT consulting firm. We connect property management, point-of-sale and finance data across properties, so owners, asset managers and operations leaders see performance in one view.

We build reporting that hotel teams can run and extend themselves, on the Microsoft tools most hotel groups already have.

Success Stories

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What We Do

What does a hotel IT consultant do?

A hotel IT consultant connects the systems a hotel group runs on, meaning the property management system, point-of-sale, booking channels and finance, and turns their data into one view of performance across properties. The work covers data integration, KPI definitions, dashboards for owners and managers, and system selection. Alphabyte builds reporting that hotel teams can run themselves.

Hotel and hospitality data consulting usually starts with a familiar problem: each property reports from its own PMS and POS, head office consolidates in spreadsheets, and by the time occupancy, ADR, RevPAR and labour cost are side by side the month is over. Owners of a portfolio see numbers too late to act, and the one person who knows the spreadsheets is a single point of failure.

We fix this at the data layer. A governed data warehouse pulls nightly from each property's PMS, POS and accounting system, reporting and analytics in Power BI gives owners, general managers, revenue and finance their own views of the same figures, and executive dashboards put the portfolio on one page. Then we train your team to build the next report themselves.

01

Integrated Hotel Data

PMS, POS, booking channels and finance connected into one model across properties.

02

Property Performance

Occupancy, ADR, RevPAR and GOPPAR by property, refreshed daily.

03

Revenue Management Reporting

Pace, pickup, channel mix and rate performance against budget and last year.

04

Labour and Operations

Labour cost and hours against occupancy, by department and property.

05

Financial Reporting

P&L by property and department, consolidated for owners and lenders.

06

Guest and Loyalty Analytics

Repeat stays, segments and loyalty trends across the portfolio.

07

Marketing and Media Analytics

Campaign and media spend against bookings and revenue.

08

Self-Service Reporting

Training and documentation so hotel teams build and maintain their own reports.

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Our Approach

  • In the initial Discovery phase, we conduct a comprehensive analysis to understand your specific needs. We engage with key stakeholders to gather insights, review your current technology landscape, and identify opportunities for enhancement.

  • Following Discovery, we develop a tailored strategy that aligns with your business objectives and your unique needs. This includes choosing the right tools and technologies.

  • We design customized IT and business intelligence solutions that work with the systems you already run. Our designs focus on connected systems, operational efficiency, and better data-driven decisions.

  • During the Implementation phase, we deploy the designed solutions while minimizing disruption to your daily operations.

  • We conduct rigorous testing to ensure that all systems function correctly and meet your business requirements. Quality assurance processes are put in place to guarantee reliability and performance.

  • After testing, we proceed to launch the new systems. We provide dedicated support during the go-live phase to address any immediate issues and ensure a smooth transition.

  • Post-launch, we continue to monitor system performance and gather feedback. This step involves making necessary adjustments and enhancements to optimize processes and sustain long-term success.

Hotels & Hospitality Success Stories

Hotels & Hospitality

360° Hotel Group relied on their existing Financial and CRM system to generate reporting that was inefficient and lacked the analytical depth to help them make informed decisions. Realizing their analytics and reporting infrastructure required a makeover

Hotels & HospitalityRead More

Your Hotel and Hospitality IT Partner

Hotel reporting works best when the same team connects the data and builds the reports, then hands both over. For 360° Hotel Group, Alphabyte gathered ERP data into hotel metrics refreshed daily for corporate and property leadership, automated financial reporting, and built reporting the team can extend themselves. Read the hotels and hospitality case study.

Alphabyte is a Microsoft Solutions Partner, founded in 2015, and has served over 100 organizations. Our team holds Azure, Power BI and Fabric certifications. See our certifications page.

We work with hotel groups, management companies and owners, and with restaurant and food businesses. Related services: reporting and analytics, executive dashboards, Power BI consulting and data warehousing.

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Frequently Asked Questions

  • Choose one that knows hotel data, not only hotel hardware. Ask whether the firm has connected PMS, POS and finance systems across properties, how it defines KPIs such as RevPAR, and whether your team can extend the reports afterwards. Alphabyte works this way and hands over documented reporting the hotel team can run.

  • Hospitality software consulting covers choosing, connecting and using the software a hotel or restaurant group runs on. That includes PMS, POS, booking channel and accounting integration, system selection when a platform must change, data warehousing, and dashboards for owners and managers. Alphabyte focuses on the data and reporting layer rather than networks and devices.

  • Through a central data warehouse that pulls nightly from each property's PMS, POS and accounting system, maps each property's codes to one chart of accounts and one set of KPI definitions, and stores the result once. Dashboards then show every property side by side and the portfolio in total, with drill-down to the property, department and day.

  • By loading each property’s accounting and operational data into one governed model and building the P&L, budget and owner reports on it. Codes are mapped to one chart of accounts once, so consolidation stops being a spreadsheet exercise. For 360° Hotel Group, Alphabyte automated financial reporting alongside hotel metrics refreshed daily.

  • A group with a few properties on the same systems can often start with an integration platform. A group with mixed PMS and POS systems, several owners or detailed finance reporting usually needs a data warehouse, because it maps every property to one chart of accounts and one set of KPI definitions and keeps the history.

  • Occupancy, average daily rate, RevPAR and GOPPAR by property, against budget and the same period last year. Add pace and pickup for coming weeks, channel mix and distribution cost, labour cost and hours against occupancy, and departmental P&L. Owners want the portfolio on one page, while general managers want their property with the detail behind each number.

  • By joining payroll or scheduling hours with PMS occupancy by property, department and day. A dashboard then shows labour cost and hours per occupied room against budget and the same period last year, so managers see overstaffing while they can still change the schedule. That needs payroll codes mapped to departments the same way at every property.

  • Yes, with a governed data model and training on top. Once PMS, POS and finance data are joined and KPIs defined, Power BI lets a revenue manager or controller build a new report from trusted figures without touching source systems. We document the model and train the team, so the first report is ours and the next ones are theirs.

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